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DNA Rates

It is such a shame that in the last fiscal year, from April 19-April 20  2285 GP/ Nurse appointments were booked by patients who then did not attend. This is over 5% of all appointments.

If you have book an appointment but you are unable to attend or no longer need it, please call and cancel it at least 24 hours beforehand so the reception staff can offer it to a patient who may really need to be seen. Text message reminders for appointments, can also be set up so please ensure your contact number is up to date



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